FAQS & RESOURCES

What is Heidi’s Village?

Heidi’s Village is a one-of-a-kind animal welfare organization in Phoenix, AZ. We work with existing animal shelters and rescues to provide temporary boarding when they have no room to house animals and their space and resources are limited. We provide care for these animals and can provide medical intervention, grooming, behavioral modification and wellness services when needed. The rescue organizations can retrieve their animals and offer them for adoption when they have the ability. Heidi’s Village will provide low-cost veterinary care and behavioral training/counseling to the public to reduce the number of animals that would be surrendered or abandoned due to limited resources.

Do you have animals available for adoption?

We do! Visit our adoption page to learn more and see the animals we have available for adoption. Keep in mind that our program is not a high-volume adoption program but rather a program designed to provide services to other organizations struggling to help their animals become adoption candidates. For this reason, we have a limited number of animals for adoption.

Can I come look at the animals you have for adoption?

Yes! Go to our adoption page to see which animals are available. Our adoption center hours are Monday through Friday 9 a.m. to 6 p.m. and Saturday and Sunday from 9 a.m. to 4 p.m.

Can I reserve a pet for adoption?

In order to be fair to everyone Heidi’s Village operates on a first come, first served basis. We are unable to place holds on adoptable pets.

How do I foster a pet?

Thank you for your interest in fostering! We are always looking for great homes willing to provide temporary placement for pets! For more information on getting started, start here.

Can animals be surrendered to Heidi’s Village?

Heidi’s Village does accept some surrendered animals, but it is on a case by case basis. You may submit a surrender form via the links below and a staff person will respond to your request shortly.

Dog surrender form: https://www.shelterluv.com/matchme/owner-surrender/HVAZ/Dog

Cat surrender form: https://www.shelterluv.com/matchme/owner-surrender/HVAZ/Cat

What volunteer opportunities are there at Heidi’s Village?

Heidi’s Village has many volunteer opportunities for individuals and groups. Whether you are interested in assisting with administrative duties, cleaning and disinfecting animal areas, socializing animals, or facilities maintenance we rely heavily on the important role of volunteers to help us achieve our mission of fostering a community where animals are treated with respect, dignity and compassion. Please contact the volunteer manager at volunteer@heidisvillage.org or visit our volunteer page and complete an application to sign up for one of our volunteer orientations.

I found a stray dog/cat. Can I bring him/her to you?

We have very limited ability to accept stray animals. We encourage you to connect with the resources available below for stray animals. The links below can provide more information and resources when you find a stray or abandoned animal.

Arizona Humane Society Lost & Found: https://www.azhumane.org/lost-and-found/

Maricopa County Animal Control Lost & Found: https://www.maricopa.gov/162/Lost-Found-Pet

I found kittens, what do I do?

Do not move the kittens. It is likely that mom is out hunting for food and will return. If you find kittens with their mother, it is imperative that you leave the kittens and mother together. If they are in an unsafe location, move them to a safe location away from high traffic areas. If you or your neighbors are feeding outdoor/stray cats, please contact the Spay Neuter Hotline at 602-265–SPAY (7729) or Altered Tails at (602) 943-SPAY (7729), for information on trap neuter return programs.

Pet Housing Help

Pets are family and Pet Housing Help AZ is committed to helping both our four and two-legged friends. The top animal welfare organizations in the Valley have teamed up to provide information, resources, and a community rehoming/temporary foster network for struggling pet owners.

www.pethousinghelpaz.org