Heidi’s Village is a nonprofit animal welfare organization in Phoenix that supports pets, rescue organizations, fosters, volunteers, and community partners. Its mission is to help house, heal, and promote the adoption of vulnerable animals while uniting the animal welfare community.

Heidi’s Village is more than a traditional shelter. It is a resource center for animal welfare organizations, offering services such as affordable boarding, veterinary care, kitten care, behavioral support, training resources, adoption support, and community collaboration.

Heidi’s Village is located at 600 N. 40th Street, Phoenix, AZ 85008.

You can call Heidi’s Village at (602) 241-4640.

Business hours are Monday-Friday, 9 AM-6 PM, and Saturday-Sunday, 9 AM-4 PM.

Try reloading the Contact page and submitting the form once more. If it still will not send, contact Heidi’s Village directly at info@heidisvillage.org or (602) 241-4640.

Clinic hours are Monday-Friday, 7:30 AM-5 PM. The clinic is closed Saturday and Sunday.

Start by browsing adoptable pets online, submit an adoption application, then visit Heidi’s Village to meet pets in person. Adoptions are handled on a first-come, first-served basis.

Heidi’s Village lists currently adoptable cats, kittens, and occasional dogs on the Adoption page. Availability changes quickly, so use that page for current pet listings.

No appointment is required after you submit an adoption application. The site invites adopters to visit the facility in person to meet available pets.

Please start with the current Adoption page and the individual pet listing before visiting. If an adoption application or form is available for that pet or program, complete the listed steps there; otherwise, follow the current visit/contact instructions. Availability can change quickly, and submitting a form should not be treated as a hold or approval unless the Heidi’s Village team confirms the next step directly.

Yes. Many cats and kittens begin in the Smitten Kitten Nursery, then graduate to Meow Motel before adoption. Available cats and kittens are shown on the adoption page.

Most dogs at Heidi’s Village are under the care of rescue partners, so users should check Heidi’s Village rescue partner sites. Heidi’s Village occasionally has dogs available through its own adoption process.

Adopted pets go home spayed or neutered, up to date on vaccinations, microchipped, medically examined, and with medical records or certifications.

The current site content explains what the adoption fee includes, but it does not list a specific adoption fee amount. Please check the Adoption page or contact Heidi’s Village directly for the current fee before visiting.

Prospective fosters should review the foster requirements, submit the foster application, and wait for the Foster Team to follow up. The site says the Foster Team will reach out within 72 hours.

Heidi’s Village has an ongoing need for fosters for vulnerable kittens, including bottle-fed neonates, weaning kittens, sick or injured kittens, shy kittens, and moms with litters.

Foster applicants must be 18 or older, live in the Phoenix Valley Metro Area, have a stable pet-friendly home with a quiet foster space, have owned pets spayed/neutered and vaccinated, have reliable transportation, have internet access, and be able to provide care, socialization, and a clean environment. Certain criminal convictions may disqualify applicants.

Yes. The foster page says Heidi’s Village provides comprehensive training, supplies, food, and veterinary care for foster kittens. Fosters provide love, time, and a safe home.

The foster page says kitten season generally lasts from March to November, with waves of kittens arriving throughout the year.

Start by submitting the volunteer application. The Volunteer Team will follow up within 72 hours with more details and next steps.

Volunteers must be at least 18 years old to participate at Heidi’s Village.

Volunteer roles include Feline Friend, Canine Companion, Vet Care Crew, and Event Crew. Opportunities can include cat care, enrichment, laundry, dishes, clinic support, event support, and other facility tasks.

Yes. Feline Friend volunteers help with laundry, dishes, cleaning cat spaces, litter boxes, enrichment, and, after training, cat and kitten socialization. Cat handling requires training.

Dog volunteering is possible, but most dogs are under rescue partner ownership. Volunteers working directly with dogs need rescue authorization, training, and appropriate handling experience. Users specifically interested in dogs may also connect directly with Heidi’s Village rescue partners.

Yes. Heidi’s Village welcomes corporate groups, school clubs, and community organizations for special volunteer projects such as facility beautification, enrichment prep, or event support. Groups should reach out in advance.

Yes. One-day volunteer activities may be available for individuals or groups, often involving event support, donation sorting, or special projects. Availability can vary, so reach out in advance.

The current Volunteer page says Heidi’s Village cannot accommodate court-ordered or school-credit community service because most roles require training, independent work, and animal-safety procedures. For a specific service-hours question, contact the Volunteer Team.

Rescue organizations can start by submitting the Areas of Interest form. The form is for potential rescue partners interested in the veterinary clinic, boarding facility, training events, tours, or other partnership opportunities.

Heidi’s Village supports rescue partners through affordable boarding, daily enrichment, behavioral support, medical care, grooming access, training and meeting rooms, adoption support, donated pet supplies when available, and staff expertise.

The site emphasizes clinic services for rescue partners and community spay/neuter collaborations. Public-facing spay/neuter events mentioned on the site are handled through One Love Arizona and require pre-approval and scheduling; walk-ins are not accepted for those events. Contact Heidi’s Village directly before assuming public clinic availability.

You can donate through one-time giving, monthly giving, corporate giving, planned giving, wishlist or in-kind donations, tribute gifts, or the donor portal.

Yes. Heidi’s Village is a 501(c)(3) nonprofit animal welfare organization.

Heidi’s Village’s Tax ID is 33-1700713.

Yes. The Donate page includes wishlist and in-kind giving options for food, medical supplies, enrichment toys, and other needed items. The site includes Amazon, Chewy, and Kuranda wishlist or donation buttons.

A Tribute to Heidi allows donors to contribute $50 for an engraved dog tag displayed on the Heidi statue outside the facility, supporting animals in need.

Existing donors can use the donor portal linked from the Donate page.

Yes. Heidi’s Village offers tours. Users can fill out the Tour form to request a visit for themselves, a family, team, or community group.

The Smitten Kitten Nursery provides specialized care for fragile kittens, including newborns and kittens needing extra support before adoption or foster care.

Heidi’s Village receives kitten surrender requests and may provide Kitten Care Kits when intake space is unavailable. Intake availability can change, so please contact Heidi’s Village or use the site’s kitten-care resources for guidance.

The current site content does not provide a general surrender or intake guarantee. Please contact Heidi’s Village directly or use the Resources page so staff can point you to the right animal welfare resource.

Heidi’s Village is not a public animal shelter intake facility and does not offer open public kitten intake. Please do not bring kittens to Heidi’s Village unless staff has specifically arranged it with you. If you need help surrendering or placing kittens, start with the Rescue Partners page. If the kittens were found outside, the Resources page also has kitten-care guidance, including what to do before moving them.

Heidi’s Village cannot accept a group or colony of community cats through public intake, and the chatbot cannot confirm pickup, removal, or relocation. Use the Community Resources and Rescue Partners pages to find local community-cat or TNR options. If a cat is sick, injured, or in immediate danger, go to the nearest emergency veterinarian.

Please contact Heidi’s Village directly with details about the animal and the support being requested so the team can review the situation and provide appropriate routing. Assistance, funding, or eligibility cannot be confirmed through the chatbot. You may also want to review Heidi’s Village Rescue Partners, since partner organizations and other animal welfare resources may be relevant depending on the animal, need, location, capacity, and current services.

A Last Litter Program is a community-resource topic rather than an adoption or Heidi’s Village foster request. Start with Heidi’s Village Community Resources and Rescue Partners pages to find a current provider or a similar spay/neuter resource. Eligibility, service area, species served, and capacity can vary by provider.

Businesses can support Heidi’s Village through corporate donations, sponsorships, and matching gift programs.

Yes. Planned giving is listed as a way to leave a lasting legacy by including Heidi’s Village in estate planning.

The Resources page positions Heidi’s Village as a support network that can help connect users with animal shelters, rescue groups, human services organizations, veterinary resources, and community partners.

Visit Heidi’s Happenings for the latest news, events, calendar updates, newsletters, and social updates. Because events change, use the event calendar for current dates and details.

Yes. The site includes adoption and partner events, including PACC911 adoption events and community events. Check Heidi’s Happenings or the event calendar for current events.

The site mentions free spay/neuter events in partnership with One Love Arizona. These services must be pre-approved and scheduled through One Love Arizona; walk-ins are not accepted.

The site includes a Microchip Event entry hosted by Four Paws. Check the event calendar for current microchip event availability and details.

Users interested in careers can submit a resume to Recruiting@HeidisVillage.org and explain how they will unite, inspire, and create change as part of Heidi’s Village.

The Careers page highlights roles such as Village Service Representative, Animal Care Technician, Animal Behavior Technician, Veterinary Technician, and other animal welfare roles.

The Careers page mentions competitive salary, health benefits, paid time off, potential Public Service Loan Forgiveness qualification, 403(b), professional growth, and a supportive environment.

Heidi’s Village was founded by Virginia “Ginny” Jontes. The organization grew from her commitment to animals, rescue work, and the story of Heidi, a schnauzer she promised to care for.

Heidi’s Village is named after Heidi, a schnauzer cared for by founder Ginny Jontes after Heidi’s original owner could no longer care for her. Heidi’s story inspired the organization’s mission and name.

The site says Heidi’s Village supports over 100 local organizations and has partnered with over 120 local rescues since opening.

Heidi’s Village sets the standard in animal welfare by providing affordable ways to house, heal, and promote adoption; cultivating leaders and sharing knowledge; and collaborating with the community to increase shelter prevention and transform rescued animals into future family members.

Heidi’s Village’s vision is to unite the animal welfare community and inspire the innovation, advocacy, and change necessary to find a home for every pet.

Heidi’s Village is a five-acre campus with nine state-of-the-art buildings, including a veterinary clinic, neonate kitten nursery, grooming room, training room, meet-and-greet spaces, and boarding facilities.

The site lists many rescue partners, including Alone No More Dog Rescue, Better Days Rescue, Boxer Luv Rescue, One Love Arizona, Sky Sanctuary Rescue, Southwest Akita Tactical Rescue, Arizona Humane Society, AAWL, Maricopa County Animal Care & Control, and many others.

The site includes social links for Facebook, Instagram, LinkedIn, and YouTube. Use the site header, footer, or Heidi’s Happenings social feed to follow Heidi’s Village online.

For donation questions, contact donate@heidisvillage.org or call 602-241-4640.

For volunteer questions, contact volunteer@heidisvillage.org.

Archived newsletter content gives examples of monthly gifts supporting meals, vaccines, kitten formula, and spay/neuter surgeries. For the most current needs and impact details, check the Donate page or contact the team directly.