Careers
Passion Drives Us,
Purpose Unites Us,
Pride Fuels Us!
Current Job Postings
Major Gifts Officer
Heidi’s Village is seeking a Major Gifts Officer who loves building relationships, believes fundraising begins with listening, and is energized by connecting individuals and corporate partners with a mission that matters.
This is an opportunity for an experienced fundraiser to help shape the next chapter of a growing and evolving organization. Every day on campus offers a story worth telling. The Major Gifts Officer will turn introductions into relationships, relationships into partnerships and partnerships into meaningful philanthropic investment.
Heidi’s Village | Phoenix, Arizona
Full-Time | Salaried | Exempt
Reports to: Executive Director
The Opportunity
Heidi’s Village is looking for a Major Gift Officer who loves building relationships, believes fundraising begins with listening, and gets excited about connecting people with a mission that matters.
This is an opportunity for an experienced fundraiser to help shape the next chapter of a growing and evolving animal welfare organization.
Heidi’s Village is much more than a traditional animal shelter. We are a collaborative campus where rescue organizations, community partners, veterinary professionals, staff, and volunteers come together to help animals — and the people who care for them. Our work includes veterinary care, animal housing, rescue support, neonatal kitten care, adoption, and other programs designed to strengthen animal welfare throughout our community.
Every day on our campus provides a story worth telling. The Major Gift Officer will help us build relationships with people and corporate partners who want to become part of those stories.
We are looking for someone who can turn an introduction into a relationship, a relationship into a partnership, and a partnership into meaningful philanthropic investment.
What You’ll Do
The Major Gift Officer will develop and manage a portfolio of approximately 100–150 major gift donors, corporate partners, and prospects, with primary responsibility for identifying, cultivating, soliciting and stewarding individuals capable of making gifts of $5,000 and above.
This is not a behind-the-desk fundraising position.
You’ll spend meaningful time getting to know donors, understanding what inspires them, introducing them to the work happening at Heidi’s Village and creating thoughtful opportunities for them to make a difference.
Build Relationships That Last
You will:
- Develop authentic, long-term relationships with donors, corporate partners, and prospective donors.
- Create individualized cultivation, solicitation and stewardship strategies based on each donor’s and corporate partner’s interests and connection to our mission.
- Meet regularly with donors and corporate partners in person, on campus, in the community and virtually.
- Create opportunities for supporters to experience Heidi’s Village and understand the impact of their philanthropy.
- Provide thoughtful, timely and highly personalized donor stewardship.
- Help donors see not simply what their gift pays for, but what their generosity makes possible.
Grow Our Major Gift Program
You’ll actively build the future of our fundraising program by:
- Identifying and qualifying new major gift and corporate prospects.
- Developing strategies that thoughtfully move relationships through the donor engagement cycle.
- Building and maintaining a healthy, sustainable major-gift pipeline.
- Partnering with our Executive Director, Board members, community leaders, volunteers and staff to open doors and develop new relationships.
- Securing major gifts through thoughtful, donor-centered conversations.
- Meeting established fundraising and relationship-development goals.
Tell the Heidi’s Village Story
Great fundraising requires great storytelling.
You’ll work closely with the people doing the work every day — our veterinary, animal care, adoption, kitten nursery and operational teams — to understand the impact occurring throughout Heidi’s Village and translate that impact into meaningful conversations with supporters.
You should be equally comfortable having coffee with a prospective donor, walking someone through our campus, presenting an opportunity for a significant investment, or simply listening to why animal welfare matters personally to someone.
Help Build What Comes Next
As Heidi’s Village continues to grow, this role will also participate in:
- Major fundraising campaigns and strategic initiatives.
- Donor events and community engagement opportunities.
- Planned and legacy giving conversations when appropriate.
- Development of new philanthropic relationships throughout Arizona.
- Fundraising strategy and organizational growth conversations with leadership.
The Person We’re Looking For
We’re interested in more than a résumé.
The right person will be curious, genuine, confident and comfortable with people from many different backgrounds. They will understand that successful fundraising is built over time through credibility, follow-through and trust.
They’ll know when to make the ask — and, just as importantly, when not to.
They will be someone who can work independently without working in isolation, who enjoys opening doors and meeting new people, and who believes collaboration makes everyone more successful.
They’ll also be comfortable working in an organization where things can move quickly. Animal welfare doesn’t always follow the calendar, and our best days sometimes begin with a plan that changes before lunch.
A little flexibility — and a good sense of humor — goes a long way here.
Experience We’d Love to See
Our strongest candidates will bring:
- 3–5+ years of successful major gifts, development or nonprofit fundraising experience.
- A demonstrated track record of personally cultivating and securing five-figure or larger philanthropic gifts.
- Experience managing a portfolio of donors and prospects.
- Strong relationship-building, interpersonal, storytelling and presentation skills.
- Experience developing and managing a donor pipeline.
- Confidence communicating with donors, executives, board members and community leaders.
- Experience working with donor databases or CRMs; Heidi’s Village currently utilizes Bloomerang.
- The ability to translate programs, needs and outcomes into compelling philanthropic opportunities.
- A bachelor’s degree or an equivalent combination of relevant education and experience.
Experience with planned giving and existing relationships within Arizona’s philanthropic community would be valuable, but neither is more important than the ability to build new relationships well.
How We Work
At Heidi’s Village, culture matters.
We expect people to care deeply about the work while also caring about the people beside them doing it.
Our values guide how we show up for one another and for our community:
Commitment. Harmony. Accountability. Respect. Trust. Safety.
We look for people who communicate openly, follow through on commitments, assume responsibility for their work, collaborate across departments and understand that no individual accomplishment is more important than the success of the mission.
The Major Gift Officer will represent Heidi’s Village to some of our most important supporters, so authenticity, discretion, judgment and integrity are essential.
A Different Kind of Workplace
This role is based in an active animal welfare environment — not a traditional corporate office.
One conversation might happen in an office and the next while walking a donor through our veterinary hospital, kitten nursery or animal care areas.
There will be dogs barking. There will be kittens. There will occasionally be unexpected situations requiring the campus to shift priorities.
For the right person, that isn’t a distraction from the work.
It is the reason for the work.
The position involves regular computer and phone use as well as meetings throughout the community. Occasional evening and weekend availability will be needed for donor meetings, events and organizational activities. The role may also involve standing, walking, driving, bending and occasional lifting of up to 30 pounds.
Compensation & Benefits
Expected Salary Range: $85,000–$95,000 annually, depending on experience.
Benefits include medical, dental and vision insurance options, a 403(b) retirement plan, generous paid time off, discounted veterinary services and additional employee benefits.
Why Heidi’s Village?
Because fundraising here is tangible.
You can walk across our campus and see the impact of philanthropy.
You can meet the animals whose lives were changed, talk with the people providing their care and introduce donors to programs they helped make possible.
We’re looking for someone who wants to build something with us — someone who sees philanthropy as more than transactions and understands that the strongest fundraising programs are built on relationships, trust, storytelling and shared purpose.
If that sounds like the way you approach development, we’d really like to meet you. Please contact
Jackie Benton | Top Search Recruiting LLC
jbenton@topsearchrecruiting.com | 480.716.8247
Certified Veterinary Technician (CVT)
We are seeking a skilled and compassionate Certified Veterinary Technician (CVT) to join our Veterinary Center and play a critical role in delivering high-quality medical care to animals served through our unique nonprofit-focused model. In this hands-on position, you’ll support examinations, surgery, anesthesia, dentistry, diagnostics, and patient care while working alongside a collaborative team committed to excellence. If you’re passionate about animal welfare, thrive in a fast-paced environment, and share our values of Commitment, Harmony, Accountability, Respect, Trust, and Safety, Heidi’s Village offers an opportunity to grow professionally while making a meaningful impact on the lives of animals in need.
Employment Type: Full Time
Salary: $23 – $26 Hourly
Years Experience: 1-3 years
Heidi’s Village exists to foster a community where pets and people are treated with respect, dignity, and compassion. We serve the non-profit animal welfare community through a one-of-a-kind business model, providing low-cost boarding and veterinary services exclusively to such organizations. We are looking for people with a great attitude and work ethic, the ability to learn, and the desire to be part of a team focused on excellence.
We are currently seeking ualified candidates for the position of Certified Veterinary Technician (CVT). This position reports to the Practice Manager in Heidi’s Village Veterinary Center in Phoenix and is available immediately.
SUMMARY: The CVT assists in multiple procedures providing care for animals including physical examinations, dental procedures, immunizations, surgeries, intake/discharge of patients and inventory maintenance. This position requires a working knowledge of pharmaceutical drugs, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations.
DUTIES AND RESPONSIBILITIES:
- Must be able to effectively communicate with and educate clients on their patient’s procedures, outcomes, medications and preventative.
- Must be familiar with operating, maintaining, and troubleshooting in house lab equipment. Bonus if is familiar with IDEXX in house lab machines.
- Skilled in proper radiographic technique and positioning, safety protocols and regulations regarding radiation exposure.
- Strong background and knowledge of surgical procedures, maintaining a sterile environment, anesthetic induction, intubation, monitoring and recovery. Needs to know how to operate, maintain and troubleshoot anesthetic equipment.
- Proficient in dental prophylaxis and dental radiographs
- Understands pharmaceutical drug classifications, uses, contraindication, drug calculations and conversions as well as routes of administration.
- Knowledgeable in hospital safety protocols and OSHA regulations.
- Must be familiar with isolation protocols and infectious disease transmission in a shelter setting.
QUALIFICATIONS:
- High school diploma or general education degree (GED)
- Certified veterinary techician in the state of Arizona preferred – years of experience as a vet tech will be considered.
- 6 months working/volunteering with domestic animals in an animal shelter, veterinary hospital, or another animal facility preferred. NOTE: Any applicable volunteer or work experience should be listed and include hours worked and job duties.
- Priority consideration will be given to candidates with 6-12 months of surgery experience.
Work Environment and Physical Demands:
- Fast paced with frequent and unplanned operational challenges and interruptions
- Collaborative environment where employees are expected to assist others regardless of job title or function
- Frequent exposure to animal noises, odors, bodily fluids/excrement, and dander
- Work is performed in a potentially high decibel area, with varied temperature control (including in/outdoors), and with safety equipment often required
- Regularly required to stand/walk on all types of surfaces – slippery, uneven, and rough
- Must be able to actively stand/walk/bend while handling a wide variety of size/strength/temperament of animals
- Frequent lifting/handling/controlling animals/materials weighing 50+ pounds safely
We offer an environment that will challenge and reward personal and professional growth and take pride in the following values:
- Commitment – We are mission focused, open to new ideas, and committed to excellence
- Harmony – We value and promote harmonious relationships, internally and externally
- Accountability – We hold ourselves accountable for our actions, accept responsibility, and have high expectations of ourselves and each other
- Respect – We respectfully welcome diverse opinions and experiences and treat each other, the animals in our care, and our partners/community members with compassion and dignity
- Trust – We honor confidentiality, always assume the best intentions, and expect honesty
- Safety – We are wholeheartedly committed to each other’s safety and the safety of our animals
Do you share these values? Are you looking for a place to call home? Heidi’s Village may be the place for you!
To apply, please visit: https://www.ihire.com/jobs/view/523329972
Animal Care Technician
As an Animal Care Technician, you’ll play a vital role in ensuring the health, safety, and well-being of animals through daily care, enrichment, sanitation, and client support. If you thrive in a collaborative, fast-paced environment and share our core values of Commitment, Harmony, Accountability, Respect, Trust, and Safety, Heidi’s Village may be the perfect place to grow your career and impact the lives of animals in need.
Classification: Full-Time
Salary: $17 Hourly
Years Experience: 1-3 Years
Heidi’s Village is an innovative concept in animal welfare, providing low-cost boarding and veterinary services exclusively to community rescue organizations. We are looking for people with a great attitude and work ethic, the ability to learn, and the desire to be part of a team focused on excellence.
Shifts available:
4x 10-hour shifts or 5x 8-hour shifts, 7 days/week
5:00am – 4:00pm, or 5:00am – 1:30pm (opening shifts)
8:00am – 7:00pm, or 10:30am – 7:00pm (closing shifts)
Position Available: Animal Care Technicians (ACTs) provide daily care and enrichment to Village residents while promoting the safety and health of all animals in our care.
The position(s) involve:
- Caring for a wide range of (primarily) canines with strict adherence to quality/safety standards
- Handling and interacting with animals humanely and safely, using safety equipment as necessary
- Adhering to the Five Freedoms of Animal Welfare and following Fear Free Principles
- Following established disease control protocols to clean, disinfect, and sanitize kennels, equipment, walkways, and common areas over nearly 3 acres of property
- Ensuring all animals are adequately exercised, housed, fed, provided with water and other basic necessities
- Recognizing and accurately/timely communicating signs of illness or behavior changes
- Creating and maintaining necessary animal records and data entry
- Cultivating positive client, volunteer, and coworker relations through professional and courteous interactions
- Promoting our vision, mission, services, programs, events, and adoptable animals
- Assisting potential adopters with meet-n-greets, facilitating interactions to ensure a safe and pleasant experience
- Communicating effectively with coworkers to ensure efficient production and deadlines are met
- Participation in continuous process improvement
- Keeping work area neat and clean and following all established safety guidelines
- Performing additional and/or general duties, as assigned
A successful candidate must possess the following skillsets, attributes, or experience:
- High school diploma or general education degree (GED)
- 6 months working/volunteering with domestic animals in an animal shelter, veterinary hospital, or another animal facility preferred. NOTE: Any applicable volunteer or work experience should be listed and include hours worked and job duties.
- Flexibility to work all shifts, including opening shifts as early as 5am and closing shifts as late as 8pm, with availabiity for rotational weekends and holidays
- Ability to work with and/or around others with frequent interruptions
- High attention to detail and exceptional quality standards
- Good communication, interpersonal, and organizational skills
- Ability to work with a team and independently
- Ability to meet deadlines and perform work accurately, but with expediency
- Dependability/reliability – early is on time, on time is late, and late is unacceptable!
- Achievement-oriented and self-motivated
We offer an environment that will challenge and reward personal and professional growth and take pride in the following values:
- Commitment – We are mission focused, open to new ideas, and committed to excellence
- Harmony – We value and promote harmonious relationships, internally and externally
- Accountability – We hold ourselves accountable for our actions, accept responsibility, and have high expectations of ourselves and each other
- Respect – We respectfully welcome diverse opinions and experiences and treat each other, the animals in our care, and our partners/community members with compassion and dignity
- Trust – We honor confidentiality, always assume the best intentions, and expect honesty
- Safety – We are wholeheartedly committed to each other’s safety and the safety of our animals
Do you share these values? Are you looking for a place to call home? Heidi’s Village may be the place for you!
Work Environment and Physical Demands:
- Frequent exposure to animal noises, odors, bodily fluids/excrement, and dander
- Collaborative environment where employees are expected to assist others regardless of job title or function
- Work is performed in a moderate to fast paced environment and requires critical adherence to established quality levels while completing within timeframe allotted
- Work is performed in a potentially high decibel area, with varied temperature control, and with safety equipment often required
- Stamina to walk/stand/move continuously and daily for duration of shift, walking on all types of surfaces, oftentimes slippery/uneven/rough
- Ability to regularly lift and/or control 50+ pounds (animals, animal care supplies, etc.) and perform duties that require repetitive lifting, bending, and stooping
- Ability to withstand environmental factors that include both indoor and outdoor activities, including extreme heat of AZ summers.
- Frequent exposure to animal noises, odors, bodily fluids/excrement, and dander
To apply, visit https://www.ihire.com/jobs/view/513956572
Join the Team at Heidi's Village
At Heidi’s Village, we’re not just a workplace — we’re a community united by our shared love for animals and our commitment to making a difference. As the first-of-its-kind organization in animal welfare, we’ve set out to reimagine how vulnerable pets are cared for. From affordable boarding to specialized medical care, neonate kitten care, and robust community outreach, our innovative programs support over 100 local rescue partners and save hundreds of lives every year.
Why Work With Us?
When you bring your skills and passion to Heidi’s Village, you become part of a team that’s redefining animal welfare. Our mission is to unite the rescue community, spark innovation, and create lasting change so every pet has the chance to find a loving home. We are guided by our core values—commitment, harmony, accountability, respect, trust, and safety—which shape everything we do, from the way we care for animals to how we support our rescue partners and engage with the community.
If you’re looking for a purpose-driven career where your work truly makes a difference (and comes with plenty of tail wags and purrs), Heidi’s Village is the place for you!
What We Offer
- Purpose Driven Work – Contribute to a cause that saves lives and strengthens the rescue community.
- Professional Growth – Be part of a forward-thinking team that values creativity, leadership, and development.
- Comprehensive Benefits – Enjoy a competitive salary, health benefits, paid time off, potential Public Service Loan Forgiveness qualification, 403(b) and more.
- Supportive Environment – Join a compassionate, inclusive team that values mutual respect and collaboration.
Who We're Looking For
Whether you’re an experienced professional or just starting your journey in animal welfare, we welcome team members who are driven, adaptable, eager to make a difference, and share our dedication to our core values:
Commitment
We execute our mission with an unwavering commitment to our community, our partners, each other, and the animals in our collective Village.
Harmony
We strive for an environment where collaboration, inclusion, diversity, and an openness to a broad range of ideas, backgrounds, and experiences are celebrated and recognized as necessary for our success.
Accountability
We expect excellence from ourselves and each other, holding each accountable for the unrivaled standards we strive to exemplify as an organization within, and for, our community.
Respect
We respect each other, our community members, and the animals in our care equally, recognizing that differences of opinions and methods are necessary to achieve innovative results.
Trust
We are both trustworthy and trusting of each other in words and deeds, honoring a firm belief in the good intentions, capabilities, and strength of humans and animals alike.
Safety
We are steadfast in our dedication to the safety of our people, our community, and the animals in our care.
Career Opportunities
Together, we’re transforming the future of animal welfare—so if you’re passionate about making a difference and have prior experience in one of the roles below (especially in an animal welfare setting), we want to hear from you! These key positions are essential to our mission, and while openings may vary, we are almost always looking for skilled, compassionate individuals to join our team.
Submit your resume to recruiting@heidisvillage.org and tell us how you will unite, inspire, and create change as part of Heidi’s Village. We look forward to connecting with you!
Village Service Representative
We have two distinct Village Service Representative (VSR) roles at Heidi’s Village, each offering a unique way to support our mission. Whether you’re engaging with adopters and donors in our Welcome Center or ensuring seamless communication and scheduling in our Clinic, both positions play a vital role in providing exceptional service to our rescue partners, fosters, and the animals in our care.
Village Service Representative – Welcome Center
If you’re a people person with a heart for animal welfare, this role is for you! As a Village Service Representative (VSR) in our Welcome Center, you’ll be the friendly face of Heidi’s Village, helping adopters find the perfect match—especially the adorable kittens graduating from our Smitten Kitten Nursery. You’ll also assist fosters and rescue partners by providing guidance, resources, and compassionate support over the phone and in person.
Beyond adoptions, VSRs play a key role in the daily operations of Heidi’s Village, acting as the liaison between departments and assisting with administrative tasks that keep things running smoothly. Whether you’re connecting with rescue partners, engaging with prospective donors, or ensuring visitors have a seamless experience, this position is all about building relationships and sharing the mission of Heidi’s Village with the community. If you’re organized, people-focused, and ready to make a difference for animals and the humans who love them, we’d love to have you on our team!
Village Service Representative – Clinic
If you have a passion for veterinary medicine and thrive in a detail-oriented environment, our Clinic Village Service Representatives (VSRs) play a crucial role in keeping our medical operations running smoothly. Acting as the first point of contact for rescue organizations and fosters, VSRs handle scheduling, invoicing, and patient records with precision while ensuring seamless communication between the clinic and those seeking care for their animals.
This role requires a strong understanding of veterinary medical terminology, the ability to assess and prioritize appointment requests, and the confidence to ask the right follow-up questions to gather critical information for the medical team. Whether coordinating intake, managing electronic medical records, or handling sensitive conversations with professionalism and empathy, Clinic VSRs are essential to ensuring every animal receives the care they need as efficiently as possible. If you have experience in veterinary support roles and love working behind the scenes to make a difference, we’d love to have you on our team!
Animal Care Technician
If you’ve got a love for animals and a desire to make a difference, this is your chance to jump into the world of animal welfare! As an Animal Care Technician (ACT) at Heidi’s Village, you’ll spend your days caring for our furry residents, ensuring their health, happiness, and safety. From feeding and exercising to providing enrichment activities, you’ll play a hands-on role in creating a positive environment for pets in need.
This is more than just a job—it’s an opportunity to grow! We offer training in foundational animal care skills and potential for advancement into higher-skilled roles on our behavior team or leadership positions. If you’re ready for a rewarding, fast-paced role where you’ll get to work with like-minded, animal-loving individuals, we’d love to welcome you to the Heidi’s Village family!
Animal Behavior Technician
Are you ready to put your animal training skills to work for a mission that truly matters? At Heidi’s Village, our Animal Behavior Technicians (ABTs) are the heart and soul of ensuring that every pet in our care thrives. From crafting personalized enrichment plans to helping our residents feel safe and loved, this role is perfect for someone with a passion for animal welfare, a knack for behavior modification, and a love for working with canines of all shapes, sizes, and temperaments.
This isn’t your average desk job—it’s hands-on, fast-paced, and incredibly rewarding. You’ll be spending your days caring for our four-legged residents, creating behavior plans, collaborating with rescue partners, and always staying one step ahead of wagging tails and playful paws. If you’ve got stamina, an eye for detail, and a willingness to brave the Arizona heat for the sake of furry friends, we’d love to have you on the team!
Veterinary Technician
At Heidi’s Village, our Veterinary Technicians are essential to providing top-notch medical care to the animals who need it most. From assisting with exams, surgeries, and dental procedures to monitoring anesthesia and educating rescue partners on patient care, this role is hands-on, fast-paced, and incredibly rewarding. Our techs have a strong knowledge of pharmaceuticals, radiology, lab work, and disease prevention—ensuring that every pet receives the best possible treatment.
If you have experience in veterinary medicine, a passion for animal welfare, and a commitment to safety and excellence, we’d love for you to join our dedicated medical team!